Frequently Asked Questions

What plumbing services does Top Tier Plumbing Services offer?

We provide a full range of plumbing services including water heater installation, sewer repair, gas leak detection, fixture replacement, and more…

  • Toilet repair

  • Tankless water heater installation and repair

  • Water leak repair

  • Sewer camera and locate

  • Water softener installation

  • Slab leak repair and rerouting

  • Luxury brand installation including Toto Toilets

  • 24/7 Emergency service and after-hours availability

Do you offer 24/7 emergency plumbing services?

Yes, we’re available 24/7 for emergency plumbing issues such as burst pipes, major leaks, sewer backups, and water heater failures.

How much do your plumbing services cost?

Prices vary depending on the job. We offer transparent, upfront pricing before any work begins, so you won’t run into any surprise charges.

Are your plumbers licensed and insured?

Absolutely. All of our plumbers are fully licensed, insured, and trained to meet industry standards and ensure quality work. Logan Lasater is the Master Plumber for Top Tier Plumbing Services, License #M-45668.

How do I schedule a plumbing service appointment?

You can easily schedule an appointment by calling us directly at 737-270-5996, texting us, or using our online booking form. Just let us know the issue you're experiencing, and we’ll find a time that works best for you—often with same-day or next-day availability.

Have an Emergency?

  • A plumbing emergency is anything that risks water damage, property damage, or loss of water service. This includes burst pipes, sewer backups, major leaks, and no running water.

  • Shut off your main water valve immediately, then try to contain the water with towels or buckets. After that, call an emergency plumber right away. We’re available 24/7 for any emergency repairs.

  • Turn off the water supply valve behind the toilet immediately, then stop flushing and call Top Tier Plumbing Services if it continues to back up or won’t stop running.

  • Response times depend on location and demand, but emergency plumbing calls are prioritized and typically handled the same day, often within hours.

  • Yes. Sewer backups can cause contamination and serious health risks, so they should be treated as urgent and handled immediately.

  • If it’s actively leaking, spreading, or near electrical areas, don’t wait. Shut off the water and call Top Tier Plumbing Services for emergency service right away.